• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week
• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Experience: 7 months to less than 1 year

Work setting

• Hospitality industry

Tasks

• Direct staff
• Plan and control budget and expenditures
• Establish and implement policies and procedures
• Record and prepare minutes of meetings, seminars and conferences
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Oversee the analysis of employee data and information
• Answer electronic enquiries
• Compile data, statistics and other information
• Advise senior management
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Organize staff consultation and grievance procedures
• Oversee payroll administration
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field
• Maintain and manage digital database
• Perform basic bookkeeping tasks

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS Windows
• Database software
• Quick Books

Area of specialization

• Reports and records
• Facility management

Work conditions and physical capabilities

• Ability to work independently
• Attention to detail
• Work with minimal supervision

Personal suitability

• Excellent oral communication
• Excellent written communication
• Judgement
• Organized
• Team player
• Client focus
• Reliability
• Dependability
• Due diligence

Screening questions

• Are you currently a student?
• Do you have experience working in this field?

Employment terms options

• Night
• On call
• Day
• Weekend