Customer service clerk

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 30 to 40 hours per week
• Education:
• Expérience:

Education

• No degree, certificate or diploma

Work setting

• Rural area

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for refunds and credits
• Issue receipts and other forms
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Receive payments
• Sell merchandise

Computer and technology knowledge

• Salesforce
• Internet
• MS Excel
• MS Windows
• MS Word

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Tight deadlines
• Work under pressure
• Bending, crouching, kneeling
• Hand-eye co-ordination
• Handling heavy loads
• Physically demanding
• Repetitive tasks
• Standing for extended periods
• Walking

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Screening questions

• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Do you have experience working in this field?

Employment terms options

• Early morning

Experience

• 1 year to less than 2 years

Employment terms options

• Morning
• On call
• Day
• Weekend

Health benefits

• Dental plan
• Health care plan
• Vision care benefits