Customer service adviser

• Education: Secondary (high) school graduation certificate
• Experience: No experience (will train)

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Perform general office duties
• Receive and log complaints
• Receive payments

Computer and technology knowledge

• Database software
• Internet
• MS Excel
• MS Outlook

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Standing for extended periods
• Walking

Employment terms options

• Day

Financial benefits

• Bonus
• Commission

Other benefits

• Other benefits
• Work Term: Permanent
• Work Language: Bilingual
• Hours: 40 hours per week