Retail sales manager

• Work Term: Permanent
• Work Language: English
• Hours: 37.5 hours per week
• Education: No degree, certificate or diploma
• Experience: 3 years to less than 5 years

Asset languages

• Italian

Work setting

• Retail business

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 3-4 people

Computer and technology knowledge

• Point of sale system
• Word processing software
• Database software
• Inventory control software
• Computerized bookkeeping system
• Electronic mail
• Spreadsheet
• MS Outlook

Work conditions and physical capabilities

• Work under pressure
• Handling heavy loads
• Attention to detail

Personal suitability

• Adaptability
• Analytical
• Efficiency
• Hardworking
• Positive attitude
• Proactive
• Quick learner
• Time management
• Client focus
• Efficient interpersonal skills
• Flexibility
• Judgement
• Organized
• Team player
• Maturity
• Ability to multitask

Screening questions

• Do you have experience working in this field?

Employment terms options

• Day
• Weekend