Hotel front desk manager

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 40 hours per week
• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work site environment

• Non-smoking

Work setting

• Staff accommodation available
• Rural area
• Willing to relocate
• Hotel, motel, resort

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Conduct training sessions
• Perform front desk duties
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Establish work schedules

Computer and technology knowledge

• Central reservation system (CRS)
• MS Office
• MS Outlook

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player

Screening questions

• Are you authorized to work in Canada?
• Are you available to start on the date listed in the job posting?
• Are you willing to relocate for this position?

Employment terms options

• Evening

Experience

• 1 year to less than 2 years

Employment terms options

• Morning
• Night
• Day
• Weekend
• Overtime available

Health benefits

• Dental plan

Financial benefits

• Commission

Other benefits

• On-site housing options
• Parking available
• Wellness program