Retail store supervisor

• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 3 years to less than 5 years
• or equivalent experience

Work setting

• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Product or manufacturing design

• Home care items
• Personal care items
• Product packaging
• Sporting goods and recreational items
• Toys

Art or fashion design experience

• Lighting design
• Accessories
• Footwear
• Head wear
• Sports wear or active wear
• Swimsuits

Area of specialization

• Retail store

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Initiative
• Ability to multitask

Screening questions

• Are you available for shift or on-call work?
• Do you have experience working in this field?

Employment terms options

• Flexible hours

Other benefits

• Other benefits