Retail store supervisor

• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work setting

• Retail business

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash

Supervision

• Cashiers
• Grocery clerks and shelf stockers
• Retail salespersons and sales clerks
• Staff in various areas of responsibility

Security and safety

• Bondable
• Criminal record check
• Credit check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Combination of sitting, standing, walking
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Initiative
• Ability to multitask

Employment terms options

• Early morning
• Evening

Employment terms options

• Morning
• Day
• Weekend
• Overtime available

Health benefits

• Dental plan
• Disability benefits

Financial benefits

• Group insurance benefits
• Life insurance

Other benefits

• Deferred Profit Sharing Plan (DPSP)

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Provides awareness training to employees to create a welcoming work environment for youth