Customer service sales clerk
AMELECO ELECTRIC INC.
Edmonton
Permanent
$20 to $25 per hour
Customer service sales clerk
AMELECO ELECTRIC INC.
$20 to $25 per hour
Permanent
Salary
$20 to $25 per hour
Job Type
Permanent
Category
Customer Service / Call Center
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 60 hours per week
- Education:
- Expérience:
Education
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Electrical and electronic engineering technologies/technicians, other
- Electrician
- Marketing research
- or equivalent experience
Asset languages
- Arabic
- Mandarin
- Hindi
- Spanish; Castilian
- Panjabi; Punjabi
Work site environment
- Non-smoking
- Clean
- Business
Work setting
- Urban area
- On-site customer service
- Hardware store
- Retail business
- Wholesalers
- Business services
Tasks
- Accept cash, cheque, credit card or automatic debit payment
- Operate cash register
- Prepare sales, rental or leasing contracts
- Supervise staff (apprentices, stages hands, design team, etc.)
- Operate computerized inventory record keeping and re-ordering systems
- Provide advice about merchandise
- Advertise and/or promote products, sales or services
- Perform data entry
- Provide customer service
- Conduct sales transactions through Internet-based electronic commerce
- Estimate or quote prices, credit or contract terms, warranties and delivery dates
- Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
- Maintain sales records for inventory control
- Prepare merchandise for purchase, rental or lease
- Use sales forecasting software
- Supervise activities of other technical sales specialists
- Resolve product and service related problems
- Prepare and administer sales contracts
- Estimate costs of installing and maintaining equipment or service
- Consult with clients after sale to provide ongoing support
- Promote sales to existing clients
- Conduct sales transactions
- Identify and solicit potential clients
- Reach to clients after sale or signed contracts to provide ongoing support
- Review and adapt information regarding product innovations, competitors and market conditions
- Assess client's needs and resources to recommend the appropriate goods or services
- Develop reports and proposals to illustrate benefits from use of good or service
- Deliver sales presentations
- MS Office
- Provide clients with presentations on the benefits and uses of goods or services
Supervision
- 1 to 2 people
- 3-4 people
Type of product
- Building materials (other than lumber)
- Lamps and lighting fixtures
- Industrial supplies
Computer and technology knowledge
- Spreadsheet
- MS Excel
- MS PowerPoint
- MS Word
- Electronic mail
- MS Outlook
Area of specialization
- Electrical
Sales experience
- Electrical and electronic equipment
- Construction materials, tools and equipment
Security and safety
- Criminal record check
- Reference required
- Credit check
- Driving record check (abstract)
- Confidential security clearance
- Basic security clearance
Transportation/travel information
- Own transportation
- Own vehicle
- Valid driver's licence
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Manual dexterity
- Attention to detail
- Bending, crouching, kneeling
- Handling heavy loads
- Physically demanding
- Repetitive tasks
- Ability to distinguish between colours
- Standing for extended periods
- Sitting
- Combination of sitting, standing, walking
- Hand-eye co-ordination
Weight handling
- Up to 23 kg (50 lbs)
Own tools/equipment
- Cellular phone
Personal suitability
- Adaptability
- Analytical
- Collaborative
- Efficiency
- Energetic
- Hardworking
- Outgoing
- Positive attitude
- Quick learner
- Time management
- Dependability
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
- Excellent oral communication
- Accurate
- Client focus
- Excellent written communication
- Initiative
- Ability to multitask
- Maturity
- Honesty
Screening questions
- Are you authorized to work in Canada?
- Are you available for shift or on-call work?
- Are you available to start on the date listed in the job posting?
- Are you currently a student?
- Are you willing to relocate for this position?
- Do you have experience working in this field?
- Do you live near the job location?
Employment terms options
- Early morning
- Shift
Experience
- 2 years to less than 3 years
Employment terms options
- Flexible hours
- Morning
- To be determined
- Day
- Weekend
- Overtime required
- Overtime available
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Bonus
- Life insurance
Other benefits
- Free parking available
- Learning/training paid by employer
- Team building opportunities
- Parking available
Ready to Apply?
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