Internal Sales Representative

City of Quebec
Permanent – Full-time

About the Opportunity

I am recruiting for a well-established company in the distribution of technical products related to the electrical and industrial fields. Present for several decades in Quebec, this organization stands out for the quality of its service, its technical expertise, and its team culture focused on collaboration and talent development.

Your Role

Reporting to the branch manager, you will play a central role in supporting sales and managing customer relationships. You will act as a resource person for a professional clientele (contractors, industrial companies, institutions) and actively contribute to account growth.

Main Responsibilities

• Respond to customer inquiries by phone and email
  
• Prepare, send, and follow up on quotes
  
• Enter orders into the ERP system
  
• Follow up on deliveries
  
• Keep customer information up to date in the CRM
  
• Collaborate with external representatives
  
• Manage multiple files simultaneously with rigor​
  
• Advise customers and propose complementary products once training is completed
  

Desired Profile

• DEP or DEC (sales, administration, or related field)
  
• Minimum 3 years of experience in internal sales or B2B customer service
  
• Experience with an ERP system (important asset)
  
• Good command of the MS Office suite
  
• Excellent organization and priority management
  
• Ability to work in a dynamic environment
  
• Team spirit and autonomy
  
• Interest in technical products (electrical / industrial)
  

What the Company Offers

• Competitive salary based on experience
  
• Performance incentives
  
• Comprehensive group insurance
  
• Pension plan
  
• Flexible schedule (35 to 40 hours/week)
  
• Structured ongoing training
  
• Opportunities for advancement
  
• Stable and growing environment
  

If you enjoy a fast-paced environment, close follow-up, and tangible results, this position will allow you to make a visible impact from the first weeks, within a structured team close to the field.

Interested individuals can submit their application directly through this posting or send it by email to:

All applications will be treated confidentially.

Only candidates selected will be contacted.