Clerk, hotel

Nahanni Traveller Hotel

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Salary

$19 per hour

Experience

0 to 2 years

Job Description

  • Education: No degree, certificate or diploma
  • Experience: Experience an asset

Work setting

  • Hotel, motel, resort
  • Rural area

Tasks

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Personal suitability

  • Flexibility
  • Team player

Support for newcomers and refugees

  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Does not require Canadian work experience

Support for youths

  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

Supports for visible minorities

  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
  • Work Term: Permanent
  • Work Language: English
  • Hours: 32 to 40 hours per week

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