Clerk, hotel
Nahanni Traveller Hotel
Fort Simpson
Permanent
Full time
$19 per hour
Clerk, hotel
Nahanni Traveller Hotel
$19 per hour
Permanent
Salary
$19 per hour
Job Type
Permanent, Full time
Experience
0 to 2 years
Education
Not Determined
Category
Hospitality / Tourism
- Education: No degree, certificate or diploma
- Experience: Experience an asset
Work setting
- Hotel, motel, resort
- Rural area
Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Personal suitability
- Flexibility
- Team player
Support for newcomers and refugees
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Does not require Canadian work experience
Support for youths
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Supports for visible minorities
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
- Work Term: Permanent
- Work Language: English
- Hours: 32 to 40 hours per week
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