Customer service representative supervisor

• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Experience: 2 years to less than 3 years
• or equivalent experience

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Examine and verify the accuracy of work
• Identify workers' training needs
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Train staff/workers in job duties, safety procedures and company policies
• Conduct performance reviews
• Perform same duties as workers supervised
• Recruit and hire staff
• Co-ordinate, assign and review work
• Supervisory Experience

Screening questions

• Are you authorized to work in Canada?
• Do you have experience working in this field?
• Do you live near the job location?
• Do you meet the language requirements listed in the job posting?

Employment terms options

• Day

Health benefits

• Health care plan

Other benefits

• On-site amenities
• Team building opportunities
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week