Operations Manager

Key Information

• Job Title: Operations Manager
  
• Location: Montreal, QC, Canada
  
• Job Type: Permanent - Full Time
  
• Work Mode: Hybrid (3 days in the office in downtown Montreal, 2 days remote)
  
• Salary: $80,000 to $100,000
  

Join a boutique organization in taxation, experiencing strong growth, serving a sophisticated and demanding clientele. This key role aims to structure operations, secure sensitive information, and allow the founder to focus on higher value work. You will have a broad scope, high autonomy, and a direct impact on the firm's performance.

Responsibilities — structure, prioritize, and manage daily operations

• Orchestrate the founder's calendar, priorities, and follow-ups to protect their time and secure critical deadlines.
  
• Coordinate the client intake from start to finish (KYC, conflict checks, engagement letters) and ensure document compliance of files.
  
• Drive the dashboard of active files and produce monthly performance reports to support decisions and planning.
  
• Supervise junior and contract resources by assigning work, tracking progress, and ensuring the quality of deliverables.
  
• Manage external vendors and collaborate with the external accountant to ensure smooth operations.
  
• Administer professional billing, follow up on payments, and maintain rigorous traceability.
  
• Implement and evolve the technology stack (including ClickUp or equivalent) as well as processes, documenting clear and sustainable procedures.
  

Profile sought — solid experience in a firm and impeccable discretion

• Have 8 to 15 years of experience in a professional firm (e.g., taxation, family office, accounting services, legal or notarial services).
  
• Master the engagement cycles and billing in professional services, with good follow-up rigor.
  
• Be comfortable in a tool-equipped environment (ClickUp or equivalent; Microsoft 365 or Google Workspace).
  
• Understand basic tax vocabulary to navigate effectively through files and exchanges.
  
• Communicate fluently in French and English, both written and spoken.
  
• Work with complete autonomy, with a marked ability to anticipate and prioritize.
  
• Exhibit absolute discretion, high standards, and a solution-oriented approach.
  

Conditions — compensation, bonuses, benefits, and flexibility

• Offer a salary between $80,000 and $100,000.
  
• Add a bonus of up to 15% of the salary.
  
• Provide 4 weeks of vacation.
  
• Include comprehensive benefits: dental, medical, group insurance, and RRSP contribution.
  
• Propose schedule flexibility.
  
• Work in hybrid mode: 3 days in the office in the downtown area and 2 days remote.
  

Assets — useful for accelerating integration

• Familiarity with Clio or TimeSolv.
  

If you enjoy structuring, prioritizing, and securing operations in a premium environment, this role will provide you with the autonomy and impact you seek. You will directly contribute to the growth and strength of operations.

Interested individuals can submit their application directly via this offer or send it by email to:

All applications will be treated confidentially.

Only candidates selected will be contacted.