Commercial Lines and Office Manager

At Hello World Recruitment, we specialize in identifying and offering top-tier Insurance Broker opportunities across North America.

We’re looking for a Commercial Lines and Office Manager to join the team in Kitchener. This strategic role involves providing direct leadership to the Commercial Risk Placement Team while acting as a key liaison with the Head Office to drive operational excellence.

3 Reasons to Apply:

• 🔑 Leadership Impact: Direct the Commercial Risk Placement Team and influence regional process improvements.

• 💰 High-Value Compensation: Competitive salary range of $100,000 – $150,000 plus performance-based bonuses.

• 📈 Robust Benefits: Enjoy matching Group RRSP, paid personal days, and full professional development reimbursement.

Responsibilities:

• Team Leadership: Lead and mentor the Commercial Risk Placement Team to ensure service standards and corporate goals are met.

• Operational Strategy: Analyze and recommend process improvements to enhance customer service and productivity.

• Stakeholder Management: Maintain positive relationships with business partners and liaise with the Head Office on regional matters.

• Onboarding & Training: Support the growth of the branch by leading the onboarding of new team members.

Desired Skills:

• 5+ years of insurance operational management experience.

• 3+ years of commercial risk placement experience.

• Active RIBO license in good standing (CIP, CAIB, or CRM preferred).

• Working knowledge of Applied EPIC and Microsoft 365.

Contact: If this role sounds like a good fit for you, please reach out directly at alexander@helloworldrecruitment.ca to learn more.