Property Manager

Founded in 1982 by members of the Armoyan family, Armco Capital Inc. has grown from a small family business into a diversified and dynamic group of companies with locations in Canada and the US. Armco continues to grow—both in business diversification, development, and its team of dedicated professionals.

The Property Manager is accountable for the effective day-to-day management of tenant relations and support of various management functions (administration, operations, security, marketing) to facilitate the effective operation of the building.

Operating property in a “First Class” manner, with respect to maintenance, staffing, marketing, administration, and general operations, to ensure tenants and customers are provided the highest level of service.

Key Responsibilities:

· Foster positive tenant relations by promptly responding to and addressing daily inquiries, from both tenants and guests regarding the property’s policies and procedures, and all other issues that may arise.

· Lease interpretation and ensure adherence to requirements.

· Assist in training staff and overseeing tenant move-in and move-out procedures.

· Liaise with other Property Manager to support the oversight of the Property teams to ensure accurate and timely tenant documentation, billings, and collection of receivables.

· Respond to and follow up on all escalated legal and receivables issues / documentation.

· Liaise with Property team to support the preparation and distribution of the annual pre-bill and year-end billings.

· Oversee the accurate entry of budgets, forecasts, and accruals.

· Review and approval Lease Profiles for Tenant files.

· Review and first approval of lease related payments: work orders, cheque requisitions for tenant incentive/leasehold improvement allowance, payment of broker commissions.

· Review/approval of annual Tenant billings, prior-year Tenant adjustments, month-over-month billing changes.

· Support and coordinate all aspects of the budget, reforecasting, and capital plan with the team and the GM.

· Support the execution of the Asset Management and Leasing plans.

· Parking:

· Oversee parking operations: review of monthly statements and accruals, monthly meetings with operator.

· Drive revenue: review and recommend rate increases and marketing programs.

· Other duties and projects assigned.

· Assist with management of any building amenities including fitness centre, tenant lounges, and tenant common spaces like bike end of trip and parking areas.

· Supervise, develop, and mentor direct reports: Property Administrator and Accounts Payable.

Liaise with property team for day-to-day operations.

· Ensure Customer experience initiatives are aligned with property objectives.

· Act as the liaison between property departments to ensure clear and consistent flow of communication is received and disseminated amongst team members.

Qualifications:

· Have a post-secondary education.

· Completion or working towards an industry designation (RPA, FMA, CPM) is considered an asset.

· Have a minimum of 5 years’ experience in office and retail property management.

· Have experience in managing diverse teams and inspiring superior results.

· Highly competent at Microsoft Office with a strong working knowledge of Excel.

· Strong ability to multi-task in a fast-paced environment and work well under pressure with multiple competing deadlines.

· Proven ability to work in a dynamic, fast-paced environment.

· Extremely multi-tasked oriented with the ability to manage several projects at once.

· Analytical mind-set to collect, review and analyze market, financial and sales data.

· Self-motivated individual with a strong work ethic and a high level of attention to accuracy and detail.

· Excellent leadership, interpersonal, verbal, and written communication, problem solving,

· Project management, presentation, negotiation, and conflict resolution skills.

· Flexible attitude towards a variety of work tasks.

· Works well collaborating in a small working group.

Language

English (Spoken and written)

Travel

Occasionally

Armco is proud to have been recognized as one of Canada’s Best Managed Companies for nine consecutive years — a reflection of our commitment to growth, a passion for our people, and creating a supportive workplace.

As a company that’s always evolving, we value people who are adaptable, bring a positive attitude, and are motivated to grow and reach their goals. If you’re someone who pays attention to the details, enjoys finding new and better ways of doing things, and thrives in a team environment, we’d love to hear from you — please submit your resume.

While we truly appreciate all applications, only those selected for an interview will be contacted.

Job Type: Full-time

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Vision care

Work Location: In person