Large-scale IT Program Manager

STATUS: Permanent

JOB NUMBER: 1684

DISPLAY PERIOD: Indeterminate

SALARY: A salary of up to $141,000 / year (2023 salary value – adjustment to come)

WORK MODE: Hybrid

WORK LOCATION: 3 PLACE LAVAL Laval H7N 1A2

Join our innovation and technology team

In an organizational transformation context, where digital innovation and process optimization are at the heart of our evolution, we are looking for a Large-scale IT Program Manager to lead high-impact strategic initiatives. Visionary and unifying, this person possesses a sharp political sense, an exceptional influence, and a proven ability to navigate complex environments. They will mobilize stakeholders, orchestrate ambitious projects, and embody the leadership necessary to turn our ambitions into tangible results. If you enjoy building, mobilizing, and making impactful progress, come play a key role in our digital future.

The challenges to be met

Reporting to the deputy management, you ensure both organizational and operational leadership. You support the overall vision of the City’s digital transformation and take charge of the planning, orchestration, and integrated governance of interdependent, high-criticality projects. You also play a transversal governance role and ensure the coordination of IT and business project managers involved in various programs.

You navigate complex environments, influence at the executive level, and ensure the delivery of measurable and sustainable benefits both technologically and organizationally.

You assess and recommend the human, material, and financial resource needs required for the smooth running of the activities under your charge and manage the budgets allocated to you. You submit detailed reports and are called upon to make presentations regarding the activities for which you are responsible.

Results-oriented, you guide, direct, and supervise the members of the program team under your charge in achieving their respective mandates, determine the overall order of priorities, define objectives, and communicate your expectations.

More specifically, you:

  • Manage program governance at a strategic level, including accountability to senior management.
  • Supervise multiple project managers, ensuring alignment between different initiatives.
  • Ensure the integration of projects within an overall vision, including managing interdependencies, shared resources, cross risks, scope, and integrated change control.
  • Develop and implement an engagement and communication strategy to mobilize stakeholders and foster adherence to the program.
  • Be responsible for budget monitoring and the management of financial, material, and human resources of the programs.
The ideal profile for us
  • Hold a Bachelor's degree in project management, business administration, computer science, or a relevant discipline;
  • Hold a graduate diploma or a master's degree in project management (asset);
  • Hold PMP certification;
  • Have a minimum of 10 years of experience, including experience in managing large-scale programs(experience in the public sector will be considered an asset).
Skills and abilities

Demonstrating proven leadership, you will embody the management model advocated by the City of Laval:

Humanize: You will demonstrate a genuine interest in the well-being of others and the work environment. You will share the vision by conveying it in a way that gives meaning to the work and ensures a common understanding of the preferred direction.

Energize: You will promote skill development, inspire others, and encourage them to engage in their work and perform. You will gather, share, and disseminate the necessary information to foster communication within the organization.

Inspire: You will be able to exert strategic influence and promote your ideas in alignment with those of the organization, having an informed awareness of the internal and external environment. You will be able to develop formal and informal networks to foster exchanges leading to beneficial outcomes for all parties involved.

Transform: You will know how to generate creative ideas to provoke citizen-centered transformation. You are able to perceive the urgency and importance of situations and must ensure to communicate and manage them according to organizational issues.

Navigate: Recognized for your courage to act, you will be determined to carry out the interventions you believe necessary to create maximum value for citizens. Focused on results, you will concentrate your efforts to achieve or exceed expected outcomes and adopt strategies that contribute to improving the results obtained.

The benefits of being part of our team

Choosing the City of Laval means joining the third-largest city in Quebec, in an environment where your leadership and influence can truly make a difference. It also offers the opportunity to grow within a human, committed, and passionate team about public service.

For this position, we offer competitive working conditions and social benefits:

  • 4 weeks of annual vacation;
  • 5 personal days annually;
  • 16.5 public holidays per year including several days off during the holiday season;
  • Comprehensive group insurance;
  • Defined benefit pension plan;
  • Hybrid work mode;
  • Work location easily accessible with free parking;
  • Employee assistance program (EAP);
  • Priority access to a daycare CPE.

Here, we put exception into action.

Join our innovation and technology team.


Only those who meet the requirements will be contacted.


The City of Laval is committed to promoting an inclusive and equitable work environment as part of its employment equity program. It recognizes and values diversity in all its forms and invites women, people from visible and ethnic minorities, Indigenous peoples, and persons with disabilities to apply.

If you need special accommodations to participate in the selection process, please let us know as soon as you are invited.

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3 Pl. Laval, Laval, QC H7N 5Y3, Canada

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