Parts and Service Advisor

Gestrago is made up of a group of companies. Multi-Equipment Solutions, one of the main companies in this group, specializes in the rental, sale, and repair of a wide range of small and large equipment. Our mission is to provide courteous and quality service. We also offer punctual delivery and competitive prices to support our customers in the completion of their projects, large or small.

Multi-Equipment Solutions has three branches:
Charlemagne - Joliette - Terrebonne

Do you have sales experience and are you looking for a challenge? The ad below is for you!

We are looking for a Parts and Service Advisor for the Joliette branch.

JOB SUMMARY

Reporting to the Operations Manager, the incumbent will be responsible for welcoming, advising, and providing impeccable customer service.

MAIN DUTIES AND RESPONSIBILITIES

Without being exhaustive and subject to change (in the latter case, upon notice from the employer), the description of the main duties of the Parts and Service Advisor is as follows:

• Greet customers who come to the store or call ;
• Advise customers by identifying their needs;
• Respond to customer requests;
• Provide excellent customer service;
• Sell seasonal equipment from STIHL, TORO, Cub Cadet, etc.;
• Conduct research on our suppliers' websites;
• Find solutions to customer dissatisfaction;
• Any other related tasks.

TECHNICAL SKILLS

• Customer service experience;
• Retail sales experience (an asset);
• Basic knowledge of 2-stroke and 4-stroke engine mechanics on gardening equipment (an asset);
• Strong ability communication.

Job Type: Full-time, Permanent

Expected Hours: 40 per week

BENEFITS

• Dental Insurance
• Disability Insurance
• Supplemental Health Insurance
• Life Insurance
• Paid Time Off
• Corporate Events
• Flexible Start/Stop Times
• Employee Assistance Program
• Wellness Programs
• On-Site Parking

WORK SCHEDULE

• Monday to Friday, 9:00 a.m. to 5:30 p.m.
• Every other Saturday from 8:00 a.m. to 12:00 p.m.

Elevate your career with us!