Taxation Agent

Perform various tasks related to the assessment and collection of taxes and other revenues as well as the transmission of relevant information.

• You will provide information to the public at the counter or by phone, obtain relevant information, discuss with the taxpayer to resolve their tax issues, and assist them in their procedures; if necessary, you will make the required arrangements regarding adjustments and tax payments in accordance with established standards;
• You will prepare, based on written requests for information and in accordance with established standards, the relevant correspondence and send it to the requester;
• You will conduct various research with the different City Services to resolve tax adjustment requests;
• You will prepare, based on various information, the documents and information used for billing and various pricing such as: false alarms, pool rates, etc.;
• You will enter into the system, based on the issuance of certificates from the assessor and the adoption of municipal regulations as well as various supporting documents, the adjustments required to modify the collection role;
• You will conduct the necessary research to obtain useful information for sending accounts and tax statements and modify postal addresses if necessary;
• You will prepare, for validation and recording purposes, the collections of taxes and other revenues.

• Hold a high school diploma;
• Having an AEC or D.E.C. in accounting is desirable;
• Possess one year of experience in customer service;
• Have experience in accounts receivable (asset);
• Have experience in cash handling (asset);
• Master the MS Office suite software (Excel, Word, Outlook).

Choosing the City of Laval means working for the third largest city in Quebec on diverse and stimulating mandates. It also means having the opportunity to grow within a human, committed team that enjoys working in a pleasant environment.

For this position, we offer competitive working conditions and social benefits:

• Work schedule allowing for work-life balance;
• Work location easily accessible with free parking;
• Employee Assistance Program (EAP).