Department head, retail store

• Work Term: Permanent
• Work Language: Bilingual
• Hours: 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years
• or equivalent experience

Work setting

• Urban area
• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 5-10 people
• Cashiers
• Elemental sales occupations
• Retail salespersons and sales clerks
• Working groups
• Staff in various areas of responsibility

Security and safety

• Criminal record check

Transportation/travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

Screening questions

• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?

Health benefits

• Dental plan
• Disability benefits
• Health care plan

Financial benefits

• Bonus
• Group insurance benefits
• Life insurance
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Deferred Profit Sharing Plan (DPSP)
• Free parking available