Knife tooling technician

BID Group is a North American leader in the design and manufacturing of equipment for wood processing mills. The company primarily serves the North American market, in addition to serving international clients. BID Group offers the most comprehensive range of products on the market, producing everything from mechanical equipment and PLCs to optimization systems equipped with digital vision scanners. BID also deliver fully automated production lines. The company has over 2000 employees working in our divisions located across North America.

Responsibilities:

• Inspect knife tooling products directly at our customers;
• Ensure the maintenance of a good relationship with the client;
• Make a report of the situation with a list of recommendations;
• Explain the problem to the customer and provide a solution, including possible need for internal parts sales;
• Project management: follow up with customers and the internal sales department;
• Ensure regular follow-ups with customers who will join our new service plan, including chip quality control, component verification and adjustment.
• Perform maintenance and repair tasks on mechanical equipment and systems
• Read and interpret blueprints, diagrams, and schematics to troubleshoot and diagnose mechanical issues
• Install, assemble, and disassemble mechanical components and systems
• Use power tools, hand tools, and specialized equipment to complete repairs and installations
• Adhere to safety protocols and maintain a clean and organized work area

Requirements:

• Be available to travel around the United States (mainly in the South).
• Ability to complete a report and use Microsoft Office.
• Experience in the sawmill field will be considered an asset.
• Demonstrate leadership, initiative and autonomy.
• Enjoy contact with customers and aims customer satisfaction.
• High school diploma or equivalent
• Proven experience as a Mechanical Technician or similar role
• Strong knowledge of mechanical systems.
• Proficiency in blueprint reading and interpretation.
• Ability to climb ladders and work at heights when necessary.

This is an excellent opportunity for a skilled Mechanical Technician to join our team. We offer competitive pay rates and opportunities for career growth. If you meet the requirements listed above, we encourage you to apply. Please submit your resume for consideration.