Account Recievable Specialist

This position ensures Dehumidified Air Solutions receives payment for goods and services. The A/R Specialist will collaborate internally and externally, building expertise in financial systems to ensure effective invoicing and payment collection. The role focuses on maximizing cash flow, minimizing past dues and bad debts, and performing data-driven root cause analysis on accounts. It also involves identifying customer payment trends and maintaining strong relationships with the internal sales team.

Job Responsibilities:

• Help build an in-depth understanding of the Dehumidified Air Solutions organization, customers, receivables and cash application processes and credit management.
  • Negotiating/Resolving outstanding past due invoices.
  • Timely resolution of billing/shipping discrepancies that delay payments.
  • Working with inside and outside parties such as Sales, Customer Service, Shipping, IT, Customers, Buyers and Carriers to ensure timely payment, credit control & risk management.
• Perform root cause analysis by collecting data, defining the problem, sharing the results, evaluating results and process, and then test the best solution.
• Prepares, posts, verifies and records customer payments and transactions related to A/R.
• Assist in reviewing and managing Bad Debt
• Perform customer account reconciliation.
• Collaborate with manager to maintain collection goals & general AR performance levels.
• Balance daily A/R batches; prepare and distribute income reports and statistics to key personnel.
• Ensures customer credits are timely and accurately applied to ensure accurate statement balances.
• Develop and maintain strong working relationships with internal departments and communicate effectively with customer contacts.
• Prepare for weekly review of customer receivables aging with finance team management.
• Recommend process improvements to enhance controls, financial performance and data reliability.
• Maintains and updates customer files, including name or address changes, mergers, or mailing attentions, and relays changes of information to appropriate employees.
• Performs other duties as assigned and special projects.

Job Requirements:

• Associate or College Degree in Finance/Accounting is preferred.
• A minimum of 2 years of similar Accounts Receivable experience required- preferably in manufacturing environment.
• Strong communication skills and ability to engage other functional departments, and customers.
• Ability to work independently and in a fast-paced environment. Excellent time management and organization skills.
• Actively seeks continuous improvement opportunities and KPI performance for assigned account portfolio.
• Advanced Microsoft Excel knowledge and experience with ERP and reporting systems.
• Ability to solve problems and resolve conflicts with team members and customers in a constructive manner.
• Able to perform moderate to complex account reconciliations.
• Attention to detail and a high degree of accuracy.
• Must be bilingual in French and English.