Our client, a manufacturing company renowned for its specialized technical solutions, is seeking a configuration technician to join its team. This person will play a key role in managing complex system configurations, while supporting customers through training and support.
This versatile role requires excellent analytical skills, a sense of customer service, and a certain degree of mobility for occasional on-site interventions.
Create and validate customized technical configurations based on customer needs.
Collaborate closely with internal teams (sales, production, purchasing, logistics) to ensure the consistency of delivered solutions.
Prepare and deliver technical training on the use of the configuration software (in person or remotely).
Travel to customers occasionally (4 to 5 times per year) to provide support on the Field experience.
Document processes, configurations, and customer feedback with a view to continuous improvement.
College diploma (DEC) in mechanical engineering or a related discipline.
Good organizational skills and the ability to manage multiple projects simultaneously.
Experience with configuration or modeling software is an asset.
Proven communication and technical communication skills.
Comfortable leading training sessions and interacting with a diverse clientele.
Excellent command of French and English, both spoken and written.
Available for international travel a few times a year.
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