Commercial Insurance Broker - Aviation

We are looking for a Commercial Insurance Broker-Aviation for our aviation division. We offer more than just a job: we create learning opportunities and exciting long-term career paths!

Specific responsibilities

• Handle new business and renewals within the prescribed deadlines.
• Ensure customer retention.
• Conduct risk analysis, review coverage, and identify necessary changes or omissions from the last renewal.
• Prepare, review, and send various insurance documents (quotes, cover notes, invoices, certificates of insurance, endorsements, etc.).
• Prepare insurance proposals for the previous year and for the new year.
• Collect information to update clients.
• Collaborate with the producer to develop marketing strategies.
• Provide exceptional customer service.
• Negotiate renewal terms and changes (endorsements) with insurers.
• Collect accounts receivable in collaboration with the finance department.
• Follow up on recommendations made by insurers and inform the producer of any issues.
• Assist clients with claims and report them to the claims department or insurer.
• Perform any other related tasks.

Requirements

• Hold a valid broker’s license and a RIBO license;
• Have 1 to 3 years of experience in aviation or 5 to 8 years of experience in commercial insurance brokerage;
• Excellent customer service skills;
• Strong ability to build relationships with internal and external stakeholders;
• Proficiency in both French and English, both spoken and written, to regularly serve the Quebec and Western Canada markets;
• Excellent proficiency in the MS Office suite;
• Knowledge of the EPIC software is an asset;
• Must be based in Montreal or Western Canada;
• Availability for travel.