Information Coordination Technician

The Laval Police Service has over 1000 members, including police officers and civilian employees. These individuals are committed and dedicated to ensuring the safety of approximately 450,000 residents of Laval. In addition to offering numerous advancement opportunities, you will be part of a large, human-scale team. If you feel ready to make a real difference, to commit every day to the safety and well-being of the Laval community, to live your career in a police service distinguished by its family spirit, its closeness, and a daily life filled with action, the SPL invites you to join its ranks.

Join the third largest municipal police service in Quebec and contribute to the development of this organization!

The CIVO is a security management center whose main function is to analyze in real-time relevant information elements for the effectiveness of police interventions.

Under the supervision of the immediate supervisor, you will perform various technical tasks that allow for the analysis, use, and dissemination of relevant and adapted information based on the requests and situations being addressed.

You will work at the Intelligent Operational Vigilance Center (CIVO) and are tasked with collecting information and disseminating it to frontline responders while respecting the tools and methods for intelligence gathering. You will have access to multiple databases and information sources and provide support in public safety, civil security, and social emergencies. You will ensure the dissemination of collected information to complete/facilitate the work of first responders or any other justified resource needing timely access to CIVO services. As a member of the intelligence and strategic analysis division team, you will receive, collect, and disseminate contemporary information from your team.

Main Responsibilities:

• Receive information requests from first responders or any other justified resource needing timely access to CIVO services to support their daily work.
• Monitor calls made by the 9-1-1 emergency call center and initiate requests in various systems and tools related to these calls for which field responders may benefit from additional information.
• Listen to police radio waves to detect ongoing calls requiring assistance in intelligence and information.
• Consult databases or specialized directories and extract information and intelligence based on the situation.
• Quickly analyze information to highlight relevant elements.

• Hold a college diploma (AEC) in Analysis of Criminal Activities and Behaviors in Technological Surveillance or a bachelor's degree in public safety;
• Have twelve (12) months of relevant experience in a similar role; 
• Be available full-time to work on rotating shifts during the day, evening, night, and weekends.

• A permanent position (33.75 hours/week);
• A competitive salary ranging from $54,135.25 to $83,285.00 per year;
• A very attractive pension plan and a comprehensive benefits package;
• An easily accessible workplace and free parking.