Customer service representative - insurance

• Education: Bachelor's degree
• Experience: 2 years to less than 3 years

Tasks

• Answer inquiries and provide information to customers
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Maintain and manage digital database
• Consult with clients after sale to provide ongoing support

Computer and technology knowledge

• Internet
• MS Word
• Zoho CRM

Type of experience

• Call centre

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment

Personal suitability

• Client focus
• Excellent oral communication
• Organized

Screening questions

• Are you authorized to work in Canada?
• Are you willing to relocate for this position?
• Do you have experience working in this field?
• Do you live near the job location?

Employment terms options

• Evening

Employment terms options

• Morning
• Day

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Bonus
• Life insurance

Other benefits

• Free parking available
• Paid time off (volunteering or personal days)
• Parking available
• Travel insurance
• Work Term: Permanent
• Work Language: English
• Hours: 36 to 40 hours per week