REVENUE MANAGER

About the City of Terrebonne

Terrebonne – the story of a lifetime.

In 2001, Lachenaie, La Plaine, and Terrebonne merged to form the current city of Terrebonne. Today, Terrebonne has over 123,000 residents, making it the 10th largest city in Québec. It spans approximately 150 km² along the Mille Îles River.

Terrebonne is a key player in shaping the Québec of tomorrow, offering its citizens a unique living environment based on sustainable, inclusive, and sustainable development.

The city is part of the Lanaudière administrative region and the Regional County Municipality of Les Moulins. It is also one of the 82 municipalities that make up the Montréal Metropolitan Community. In 2023, Terrebonne celebrated its 350th anniversary!

 

Culture and Values

Committed to the well-being and fulfillment of its citizens, the City of Terrebonne strives to offer a harmonious and sustainable living environment where services meet residents’ needs and expectations. Guided by integrity, citizen well-being, sustainable development, and excellence, Terrebonne is dedicated to creating an environment where everyone can thrive.

 

Description

Under the supervision of the Division Manager of Accounting and Assistant Treasurer, the Revenue Manager is responsible for managing the City’s financial and accounting operations related to revenue.

They oversee billing, collection, and recovery while ensuring excellent customer service in these areas. They help define the section’s priorities and objectives while contributing to the development and implementation of policies, guidelines, and processes. They play a key role in developing and implementing control mechanisms while ensuring compliance with current accounting standards.

The incumbent also oversees human resource management, budget planning, and process optimization in taxation and revenue collection.

 

Main Tasks and Responsibilities

  • Plan, organize, supervise, and oversee financial and accounting operations related to revenue.
  • Establish, in collaboration with the immediate supervisor, the section’s directions, objectives, and priorities.
  • Participate in the development and ensure the implementation of policies, guidelines, and processes to drive progress and achieve expected results.
  • Advise management on budget preparation for activities under their responsibility, ensuring monitoring and compliance with budgetary rules and policies.
  • Manage the section’s human resources under the City’s standards, working conditions, and strategic directions.
  • Contribute to establishing a work structure that fosters team engagement.
  • Participate in the development and implementation of control mechanisms for the section, assess results, and ensure follow-up.

Specifically:

  • Oversee activities related to the annual billing of property taxes, supplementary tax invoices, transfer duties, and other related charges. Manage the associated collection process.
  • Act as a key contributor and reference in taxation and revenue collection for the organization, suggesting innovative solutions. Lead and execute projects within their area of expertise.
  • Supervise activities related to the communication of information on taxation, collection, and other billings, ensuring excellent customer service in the section’s call center. Guide staff in handling complex cases.
  • Participate in and present reports on request to committees, commissions, boards, and other authorities.
  • Ensure that operations under their responsibility comply with Canadian public sector accounting standards and the prescribed format approved by the Ministry of Municipal Affairs and Housing (MAMH).
  • Supervise and review the debt collection process, including property sales for unpaid taxes.
  • Provide authorities with reports, analyses, and other documents related to accounts receivable management upon request.
  • Periodically coordinate and oversee reconciliation activities for auxiliary records.
  • Responsible for payment terminals, their functionality, and service requests from other departments.
  • Participate in the analysis and development of financial and accounting systems.
  • Monitor legislative changes, market trends, and best practices in their field, ensuring proper follow-up with relevant stakeholders.

 

Required Qualifications

Education

  • Bachelor’s degree in Accounting or Business Administration, with a focus on Accounting, or an equivalent qualification.
  • Member in good standing of the Quebec CPA Order (asset).
  • Certified Municipal Officer (OMA) designation (asset).

Professional Experience

  • A minimum of six (6) years of experience in financial management.
  • Three (3) years of personnel management experience.
  • Any other combination of education and experience deemed relevant and equivalent will be considered.

Competencies

  • Excellent knowledge of Canadian public sector accounting standards and the Municipal Financial Reporting Manual of the MAMH.
  • Knowledge of the Municipal Taxation Act and the Cities and Towns Act (asset).

Specific Abilities

  • Ability to motivate
  • Collaboration
  • Results-oriented
  • Autonomy
  • Quality of decision-making
  • Analytical depth and ability to synthesize
  • Discretion
  • Rigor
  • Resource organization
  • Written and verbal communication skills

 

Among the Challenges of the Position

  • Optimize municipal revenue management: Oversee billing, collection, and recovery while ensuring operational efficiency and compliance with accounting standards.
  • Mobilize and manage a high-performing team: Lead and support staff to guarantee flawless customer service, even in complex situations.
  • Develop robust control mechanisms: Establish and monitor rigorous control processes to secure financial flows and ensure regulatory compliance.
  • Innovate in taxation and collection practices: Identify and propose innovative solutions to improve efficiency and the quality of financial services, including innovations in eco-taxation.
  • Ensure continuous strategic monitoring: Track legislative developments and best practices in the public sector to proactively adapt municipal processes.

 

Why join the City of Terrebonne

  • A rapidly growing municipality with innovative challenges and projects.
  • A highly skilled and competent municipal team.
  • Large-scale challenges and diverse projects.
  • The city’s financial health.
  • A dynamic and stimulating environment.

 

Contact at TALINKO – Executive Search

Sylvie Gosselin – Director, Recruitment | Executive Search | Cell: (514) 926- 2237 | sylvie.gosselin@talinko.ca

 

Follow TALINKO on LinkedIn

Only the people selected for an interview will be contacted. We support the principle of employment equity.

TALINKO is a recruitment firm of middle and senior executives also offering support in the recruitment of members of the board of directors or advisory committee. We operate in different business sectors.

Please note that the masculine is used to lighten the text, without prejudice against the feminine form.

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