Sales supervisor
- Work Term: Permanent
- Work Language: French
- Hours: 35 hours per week
- Education: No degree, certificate or diploma
- Experience: 2 years to less than 3 years
Work setting
- Retail business
- On-site customer service
- Sales
Tasks
- Supervise staff (apprentices, stages hands, design team, etc.)
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Manage cash
- Invoice clients
- Greet customers
- Identify customers' needs
Supervision
- 1 to 2 people
- Cashiers
- Elemental sales occupations
- Retail salespersons and sales clerks
Work conditions and physical capabilities
- Work under pressure
- Attention to detail
- Walking
- Standing for extended periods
- Bending, crouching, kneeling
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Dependability
- Initiative
- Judgement
- Ability to multitask
- Leadership
Screening questions
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
Health benefits
- Disability benefits
- Health care plan
Financial benefits
- Life insurance
Other benefits
- Free parking available
- Learning/training paid by employer
- Team building opportunities
- Travel insurance
- Wellness program
Support for persons with disabilities
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
Support for newcomers and refugees
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
- Offers on-the-job training tailored to youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
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