Volunteer co-ordinator, social services

• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week
• Education: College/CEGEP
• Experience: 2 years to less than 3 years
• or equivalent experience

Work site environment

• Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance)
• Volunteer coordination

Work setting

• Urban area
• Community agency
• Social service or charity agency
• Community centre
• Social service agency or group home

Tasks

• Prepare reports or case histories
• Administrative and office activities
• Perform administrative tasks
• Assess client's relevant skill strengths and development needs
• Develop, co-ordinate and implement the delivery of specific services within the community
• Housekeeping activities
• Resolve conflict situations
• Establish registry of special needs support workers
• Liaise with other social services agencies and health care providers involved with clients
• Maintain program statistics for purposes of evaluation and research
• Screen, recruit and train volunteers and support staff
• Assist clients/guests with special needs
• Manage events
• Manage knowledge
• Offer mentoring
• Supervise office and volunteer staff
• Recruit, hire and supervise staff and/or volunteers

Supervision

• 1 to 2 people
• 3-4 people
• 5-10 people

Certificates, licences, memberships, and courses 

• First Aid Certificate
• CPR Certificate
• Food Safety Certificate

Target audience

• Aboriginal groups
• Elderly
• Families
• Street population
• Young offenders

Computer and technology knowledge

• MS Office

Area of work experience

• Community service organization

Security and safety

• Criminal record check
• Driving record check (abstract)

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Physically demanding
• Tight deadlines
• Attention to detail
• Large workload

Weight handling

• Up to 13.5 kg (30 lbs)

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Interpersonal awareness
• Judgement
• Values and ethics
• Client focus
• Excellent written communication
• Flexibility
• Initiative
• Team player
• Organized

Screening questions

• Do you have experience working in this field?

Employment terms options

• Flexible hours
• Morning
• Day

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Mileage paid
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Other benefits

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers