Deputy Director of Public Works

Reporting to the director, you are tasked with strategically leading and supporting the activities related to the operations of the Service. You assist the director in defining orientations, objectives, and policies, recommend and implement measures, processes, and programs aimed at promoting optimal performance of the Service's operations. You are responsible for acquiring, mobilizing, and developing human resources to achieve the set objectives. You apply the principles of continuous improvement and are constantly on the lookout for best practices in the areas of activity under your governance, all while increasing the level of service to citizens. Finally, you manage a significant operational budget, in addition to ensuring control over the material resources and infrastructures under your responsibility.

Your main challenges will be:

• To implement best practices in your business areas, while prioritizing health and safety at the core of actions;
• To establish innovative strategies to improve the financial management of the Service and to address maintenance deficits;
• To map all processes for the Service's activities, while ensuring their modernization and optimization of their performance;
• To develop management tracking tools related to the quality of work execution and activities;
• To contribute to improving the management of mandates with various partners, including deadlines and related follow-ups;
• To mobilize a diverse team to achieve objectives, particularly in implementing significant changes;
• To enhance the management level of first-level managers, all while providing training and increasing their accountability;
• To develop a culture focused on continuous improvement and performance in citizen service and service delivery.

• Bachelor's degree in a relevant field (graduate degree is an asset);
• Minimum of twelve (12) years of relevant experience, including at least five (5) in a management position of a large unionized team;
• Strategic vision focused on results and customer satisfaction;
• Excellent interpersonal relations;
• Strong mobilization capacity, combined with a strong results orientation.

Demonstrating proven leadership, you will embody the management model advocated by the City of Laval:

Humanize : You will show a genuine interest in the well-being of others and the work environment. You will share the vision by conveying it in a way that gives meaning to the work and ensures a common understanding of the preferred direction.

Energize : You will promote skill development, inspire others, and encourage them to engage in their work and perform. You will gather, share, and disseminate the required information to foster communication within the organization.

Inspire : You will be able to exert strategic influence and promote your ideas in alignment with those of the organization while having an informed awareness of the internal and external environment. You will be able to develop formal and informal networks to facilitate exchanges leading to beneficial outcomes for all parties involved.

Transform: You will know how to generate creative ideas to provoke citizen-centered transformation. You are able to perceive the urgency and importance of situations and must ensure to communicate and manage them based on organizational issues.

Navigate : Recognized for your courage to act, you will be determined to carry out the interventions you believe are necessary to create maximum value for citizens. Focused on results, you will concentrate your efforts to achieve results that meet or exceed expectations and will adopt strategies that contribute to improving the outcomes achieved.

Choosing the City of Laval means joining the third largest city in Quebec to exercise impactful leadership at the heart of our strategic vision. It also means evolving within a human, committed team that places the citizen at the center of every decision.  

For this position, we offer competitive working conditions and social benefits:

• 5 weeks of annual vacation;
• 5 personal days annually;
• 16.5 public holidays per year including several days off during the holiday season;
• Comprehensive group insurance package;
• Defined benefit pension plan;
• Work location easily accessible with free parking;
• Employee Assistance Program (EAP);
• Priority access to a daycare CPE.